Nerosilver

CUSTOMER CARE

Production
Orders will be produced as soon as your payment notification is received.
Production time on ordered items can be between 1 - 2 weeks.
Production time for personalized items can run from 1 - 2 weeks.
You will receive an email notifying you when your package has been shipped.


Shipping
We ship internationally by International Express Mail Service ( EMS ) via the Chunghwa Postal Service only.
Shipping time is typically 4 -7 working days. Due to the Chunghwa postal service regulations, we may be unable to ship to some international destinations. In this case we will notify you immediately.

Free delivery for purchase up to USD500. (Clothing not available for purchase outside Taiwan)

Payment
Your purchase can be paid by credit card or PayPal.
Credit Card account is authorized and charged at the time the order is made.
Sales Tax: International customers will be responsible for any Customs Tax or Duties levied by your country.

TERMS & CONDITIONS

Terms and conditions of the services provided to its operations in the [NEROSILVER WEB STORE] (. Referred to as the "Service") NIN INC STORE (. Referred to as the "Company"), the "Terms" (hereinafter referred to as I defined as follows.) said.

[Change the scope of this Agreement and Article 1]
Concerning use of the Service, this Agreement and shall apply to the Company and as defined in the following Article, "customers", customers In order to use this service to comply with this Agreement in good faith. Without obtaining the prior consent of the customer, we shall be able to add and modify new provisions in these Terms and Conditions.


[Article 2] customers A
"customer" means a person who is able to receive service under this Agreement, to access the Service, to provide this service.


[Article 3]
Password Management And be strictly controlled passwords at your own risk, customers, the Company will be responsible for any damage that customers incurred by or without the negligence of the customer, others using a password I shall not.


[Article 4]
information of customers Upon provision of the Services, the Company shall perform the treatment within a reasonable safety. Customers is intended to acknowledge that it is not necessarily guaranteed safety even when subjected to the secure processing set forth in the preceding paragraph. Company without the consent of the customer, the customer personal information disclosed by the Company at the time of registration, does not disclose any personal information of these third parties. In the following cases you shall be able to disclose personal information without the prior consent of these customers, however. ‧ When the Company has determined that there is a possibility that customers and other damage to third parties other customers. ‧ When asked to disclose legal authority from public institutions based on consumer centers, such as bar associations or government agencies.


[Stop] Stop and Service Article 5
If any of the following, we assume that it is possible to notice to customers, without consent, or stop to stop the service. If a system problem occurs. Customers is intended to acknowledge that it is not necessarily guaranteed safety even when treated in the preceding paragraph. when a fire, power outage occurs, can not provide service. If you are unable to provide services due to natural disasters. In addition, if deemed necessary by the Company. For all or part of the contents of the services provided, we assume that it is not subject to approval of the customer, modify, add or delete. Service is canceled due to the term, for damages incurred by customers that have been changes, etc., it is assumed that the Company does not assume any responsibility.


[Prohibited Acts of customers Article 6]
Customers shall not be the following acts. Other time of registration, when the declaration of information on us, making a false declaration. For information regarding services and products provided by the Service, it is possible to use for any purpose other than personal use. However, if we agree in advance it is not limited to this. Acts purchase and resale of goods for the purpose of resale. Other users, which may act their junk, or act damage or disadvantage to the Company or a third party. Failure or delay in performance of payment obligations.


[Article 7 stop providing the Service, Cancellation of Customers Registration]
If customers fall under any of the following, we assume that it is possible without prior notice to the customer, make the cancellation of registration stop the provision of the Services or customers. If it is found that due to violation of this agreement, are punished cancellation of registration in the past. If you made any of the preceding acts. If you violate these Terms and Conditions other.


[Ownership of copyright etc. Article 8]
ntellectual property rights images will be posted on the screen of the NEROSILVER WEB STORE, copyright or trademark on the design, etc. The other is one that belongs to the legitimate rights such as copyright holder or other our all customers customers shall not perform any act that violates the rights of these.


Disclaimer [Article 9]
We, I about what is the same as the line item information application that arrives to your computer system by our transmission customers are responsible for any application information received from customers, and whether arriving at the computer system of the Company I will not pay.


[Article 10]
agreement jurisdictional court All disputes relating to this Agreement, and the court shall have exclusive jurisdiction over any agreement only the Tainan Taiwan District Court.

 

PRIVACY POLICY

Our Privacy Policy
Thank you for shopping at Nerosilver Artwork. Our privacy policy details the information we collect about you, how the information is used and what choices you have to review, revise and/or restrict our use of this information.

To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect: This notice applies to all information collected or submitted on the Nerosilver Artwork websites. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: name, address, email, phone number, financial information necessary to complete purchase.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: name, address, phone number, and any note information you provide on the gift order.

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by logging onto your customer account or send us an email at info@nerosilver.com .

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please send us an email at info@nerosilver.com .

 

 

Copyright By nerosilver artwork © 2013